Customer Service: 1300 033 670

Privacy & Security

We take your security and your privacy very seriously.

Tragic Beautiful is committed to respecting your privacy. We only collect information deemed necessary to make your online shopping experience with us a happy one. When you register your details and /or place an order with us we collect your name, email, mail address and phone number(s). We do not keep your credit card details. Please know all information we collect is kept very secure.

We will also record which products you have purchased. Any information we collect will not be used by any organisations except Tragic Beautiful.

Paypal payments are processed offsite on Paypal's secure servers.

For credit card payments we use Anz E-gate Secured Payment Gateway System. We do not sell, purchase, provide or exchange any information or document relating to a customer cardholder, a customer cardholder’s account number or a transaction to any person other than ANZ, the nominated Card Issuer or as required by law. This payment solution is bank hosted, which means, that the payment page within our website is externally hosted in the Bank’s servers, this ensures that we do not materially manage any credit card information and hence do not store any personal information whatsoever other than those entered by the customer as a part of joining up as a member and to facilitate product delivery. Your personal information is treated with the greatest of care. Sensitive payment information such as your credit card details is NEVER stored on our systems.

Use of Cookies

Tragic Beautiful uses cookies to monitor traffic through the site. We use this info to improve the user-friendliness and functionality of our site.

Visitor Retargeting

As you browse Tragic Beautiful, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with us. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.


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