Customer Service: 1300 033 670

Merry Christmas from the Tragic Beautiful team!

We want you to have an awesome holiday, so here are some tips to ensure that all your wishes come true:

  • Use Express Shipping - this ensures your parcel will arrive quickly and can be tracked
  • Create or log in to your account when purchasing - not only does it make it easier to track your orders, but you earn rewards points for shopping
  • Use the below tables for shipping prices and estimated delivery times
  • If you are in an Express Post zone (you can check that here), order by 1pm QLD time 23rd December 2014 for pre-xmas delivery.
  • Due to the post being slower at this time, we cannot guarantee regular deliveries getting there in the usual fast time frames. However we absolutely guarantee to ship twice a day so if you order before 1pm QLD time we will get it out for you that day! 
  • Always call us if you are concerned or have a question 1300 033 670

  • Order a Gift Certificate instead - if your parcel may not arrive in time, give the gift of shopping!


 xmas bunny on front page banner copyright warrenphotographic.co.uk

How we ship

All orders placed before 1 pm AEST will shipped out the same day. Orders are processed Monday - Friday, excluding public holidays ‘cause we wanna rest or party sometimes! We work hard to get your orders out ASAP. Any further questions just contact us!


Domestic Orders

Delivery Method Cost Delivery Time

Standard Shipping
eParcel

$7.95 Flat rate
Free on orders over $99

Between 1-7 business days
Check transit times here

Express Shipping
eParcel Express
Toll Priority Couriers

$9.95 Flat rate

Usually overnight
Can take an extra day or two in remote areas. 

Tracking numbers will show in your account or in your shipping email and can be tracked here:
Tracking numbers starting with JDT: Aust Post
Other tracking numbers: Toll


International Orders

Delivery Method Weight Cost - Free on orders over $250

Pack n Track International
More info here
If unavailable in your country:
Registered International

More info here

1 - 999g $18.95
1 - 2 kg $24.95 
Over 2 kg $34.95 
Delivery Method Weight Cost

ECI Express Courier
More info here

1 - 999kg $29.95 
1 - 2kg $34.95 
over 2 kg $39.95 

 

Tracking numbers will show in your account or in your shipping email and can be tracked here: http://auspost.com.au/track/
Please note Registered Post international does not have online tracking available in most countries.

 

International Transit times– please note these are estimates only.

Location

Pack n Track
Registered Post International

Express Courier
International (ECI)

USA/Canada 7 to 14 business days* 3 to 5 business days*
United Kingdom 7 to 21 business days* 3 to 5 business days*
New Zealand 7 to 10 business days* 2 to 4 business days*
Europe 7 to 21 business days* 3 to 5 business days*
Asia 7 to 14 business days* 3 to 4 business days*
South America 2 to 6 weeks* 4 to 5 business days*

* Does not include customs processing times.

Parcels can unfortunately at times be delayed due to several factors such as transit delays, customs clearance delays, public holidays, postal strikes and natural disasters.

Yeah we know international shipping is expensive from Australia. It sucks but it is because we are so far away from the rest of you guys! We do offer free shipping when you spend over $250 AUD in our store.

Please note customers outside Australia may also be liable for any customs, import duty or additional charges. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. We suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

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